Santos, Isabel Cristina dos, University of Taubaté Taubaté- Brazil, Brazil

• Vol 2, No 3 (2010): Sep./Dec. 2010 - Original Papers
  COMMUNICATION SKILLS: A MANDATORY COMPETENCE FOR GROUND AND AIRPLANE CREW TO REDUCE TENSION IN EXTREME SITUATIONS DOI 10.5028/jatm.2010.02038110
  Abstract  PDF